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I am not one to write reviews, but the service I received at the crown plaza in North Augusta , specifically from a young lady name Shantel was nothing short of amazing. After having a bad drive up to North Augusta, I was greeted with smiles and small talk that took my mind off the stressful day I had. She oriented me to the nice hotel and even check on me about ten minutes after I got into my room (via phone call) to make sure the room was to my satisfaction. She provided me accurate restaurant recommendations about the food options near the hotel. If Shantel is the standard for customer service, I will make sure to pass the word to my business colleagues that frequent this area as they plan their future hotel accommodation
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